What is the significance of the Postal Service’s "Informed Delivery" feature?

The Postal Service’s "Informed Delivery" feature is significant because it provides customers with a preview of their incoming mail. This service allows individuals to view grayscale images of the front of their letter-sized mailpieces that are scheduled to arrive soon. By utilizing this feature, customers can stay updated on their anticipated deliveries, which helps them manage their mail more effectively and plan accordingly. This capability enhances customer engagement and adds a layer of convenience, as users can see what is on its way and when to expect it, making it easier to keep track of important documents or communications.